Founded over 80 years ago, Progressive is a beacon in the insurance industry, demonstrating an unwavering commitment to offering a broad spectrum of insurance choices. With its headquarters in Mayfield Village, Ohio, Progressive boasts a robust team of more than 50,000 employees scattered across the United States. This diverse and talented workforce drives the company’s success, embodying a risk-taking, learning, and growth culture. Progressive’s dedication to creating a supportive work environment is evident in its progressive culture, work-life balance, and significant investments in contemporary art. Visit Progressive’s Website for more insights into their dynamic work culture and opportunities.
Ensuring Your Tomorrow: Products and Services
Progressive is renowned for its wide array of insurance options catering to various needs. The company’s offerings encompass Auto, Home, Renters, Commercial Auto, Small Business, Motorcycle, and Boat insurance policies. Positioned as the third largest auto insurer in the country, Progressive’s innovative approach ensures comprehensive coverage for every stage of life, backed by an extensive network of claims, customer care, sales, marketing, legal, IT, and data analysis professionals.
Here for You 24/7: Customer Services
Progressive shines in customer service, providing round-the-clock support to address all your insurance needs. Whether you’re looking to report an accident, file a claim, make a policy change, check a bill, start a quote, buy a policy, or need roadside assistance, Progressive’s dedicated general customer service line (1-888-671-4405) is always available. Commercial customers can reach out at 1-888-240-9839, and concerns about fraud or identity theft can be reported at 1-888-288-0770. Progressive also encourages staying connected through their mobile app or by mail, ensuring convenience and accessibility for all customers.
Voices of Experience: Reviews and Ratings
Despite Progressive’s efforts to innovate and support its customers, its TrustScore reflects a challenge in meeting some customer expectations, with a rating of 1.2 out of 5 based on 724 total reviews. The distribution of ratings highlights a need for Progressive to address concerns, with 92% of the ratings at one star. This feedback presents an opportunity for Progressive to refine its customer service and product offerings further, ensuring it continues to lead and evolve in the insurance industry.
