Beneva marks a transformative chapter in the Canadian insurance landscape, emerging from the strategic merger of SSQ Insurance and La Capitale in January 2020. Officially introduced to the public in December 2020, Beneva embodies a merger rooted in mutualist values, aiming to become the largest group focused on protecting individuals. The company, headquartered in Quebec, Canada, and boasting a workforce of 5,001-10,000 employees, is dedicated to offering auto, home, life, and commercial insurance solutions. Beneva’s journey reflects a commitment to innovation, digital transformation, and enhancing its product lineup, all while focusing on its customers’ well-being and fostering an inclusive, prejudice-free workplace. For inquiries, Beneva can be reached at +1-833-522-2748.
United in Protection: Products and Services
Beneva’s comprehensive insurance offerings encompass car and recreational vehicle insurance, including coverage for cars, motorcycles, ATVs, snowmobiles, boats, watercraft, travel trailers, motorhomes, and stationary trailers. In addition, Beneva provides home insurance solutions for homeowners, condo owners, tenants, cottages, and landlords. The life and health insurance segment includes term life, permanent life, critical illness insurance, disability insurance, and retirement or end-of-employment plans. For businesses, Beneva extends commercial and commercial vehicle insurance, illustrating its versatility and commitment to meeting the diverse needs of Canadians.
Innovating for You: Customer Services
Beneva prioritizes customer convenience and support through various channels. The Client Centre offers 24/7 access for submitting car insurance claims online, checking claim status, completing or editing damage statements, accessing insurance contracts, documents, and invoices, managing vehicle storage, and editing payment information. For direct inquiries, Beneva provides dedicated phone lines for quotes and customer service at +1-855-747-7712, available Monday to Friday from 8:00 a.m. to 8:00 p.m. and Saturdays from 8:30 a.m. to 4:00 p.m. Claims can be reported 24/7 at +1-855-747-7711. Roadside assistance is also available 24/7 at 1 866 833-0333. For legal access insurance, customers can call +1-800-363-7648 during business hours.
A New Era of Insurance: Reviews and Ratings
As a fusion of SSQ Insurance and La Capitale, Beneva carries forward a legacy enriched by mutualism and a focus on people protecting people. The organization’s ambition to offer the greatest insurance experience in Canada through simplicity and a customer-centric approach is commendable. While Beneva is relatively new, the foundation laid by its predecessors and its commitment to digital transformation, product enhancement, and being an employer of choice positions it as a promising entity in Canada’s insurance sector. Its goal to defend and protect its customers while prioritizing what matters most to them sets a new standard for the industry.
