Founded in 1886, QBE Insurance has grown into an international insurer and reinsurer, boasting a strong presence on the Australian Securities Exchange and a global footprint across 27 countries. Headquartered in Sydney, New South Wales, QBE employs around 13,000 individuals committed to leveraging their deep expertise and insights. The company offers a broad spectrum of commercial, personal, and specialty products and risk management solutions designed to empower people and businesses to manage risks effectively, build resilience, and adapt to change for their advantage. For detailed information on QBE’s offerings, visit QBE’s Website or connect via their main contact number at +61 2 9375 4444.
Comprehensive Solutions: Products and Services
QBE stands out in the insurance industry for its wide-ranging portfolio, catering to personal and commercial needs. Specializing in Boat, Car, Caravan, CTP & Green Slips, Home, Landlords, Motorcycle, and Travel Insurance, QBE also covers Accident & Health, Aviation, Builders Warranty, Commercial Packages, Liability, and Professional Liability Insurance. This extensive product range underscores QBE’s commitment to providing tailored insurance solutions that meet the diverse requirements of its global clientele.
Global Presence, Local Impact: Customer Services
QBE’s global operations are supported by localized customer service teams across Australia, New Zealand, North America, Europe, Singapore, Hong Kong, Malaysia, and Vietnam, ensuring a responsive and personalized service experience. Whether it’s lodging a claim, customer inquiries, or specific insurance needs, QBE offers various contact points, including online inquiries, email, and telephone support, facilitating easy access to its services for customers worldwide.
Reviews and Ratings
Despite its longstanding reputation and extensive service offerings, QBE currently faces challenges in customer satisfaction, as reflected in its TrustScore of 1.1 out of 5. With 97% of the reviews rating the company at one star, it’s evident that there is a significant opportunity for QBE to enhance its customer service and product offerings to meet the needs of its policyholders better.